Our Frequently Asked Questions are the quickest way to get help. But, if you can't find what you're looking for then email us at [email protected] and someone will help you. You can get a hold of us Monday to Friday from 9:00 AM to 5:30 PM (SGT).
General Questions
How does the subscription work?
How do I pause or cancel my subscription?
How are subscriptions helpful?
How long does delivery take and do you deliver internationally?
What is your returns policy?
Supplements
Are your supplements really personalised?
Are your supplements GMO? Do they contain any fillers or bulking agents?
Are Zesttee products suitable for vegans and vegetarians?
I have an allergy, can I modify my personalised pack?
Can I take Zesttee supplements with medication?
Am I able to take expired supplements?
When and how should I take my Zesttee supplements?
How long do I need to take my supplements before I see results?
Where should I store my supplements?
Can I try the supplements before committing to a subscription?
Can I take all of your supplements together?
Home Lab Tests
What is in my home lab test?
Why have I not received my kit yet?
Can I test if I am sick or pregnant?
How to collect my sample?
What happens after I send my samples?
How reliable is home testing?
What does an 'optimal' result mean?
What happens if my result is 'abnormal'?
How often should I take a test?
FAQ on Men's Sexual Health Clinic
Telehealth
Do I need to see a doctor in-person to use Zesttee?
Is it legal to prescribe medication online?
Does Zesttee replace my primary care physician?
Is a video chat required?
Do I need to show my ID?
It’s an emergency, what do I do?
Cost, Pricing & Services
How much does teleconsultation cost?
Is Zesttee covered by insurance?
How do I cancel my orders?
Can I return my shipment?
How much does the medication cost?
When am I charged for the medication?
How does my order ship?
Do I need to personally be there for my order delivery?
When will I receive my order?
Erectile Dysfunction (ED)
What is ED?
What types of ED treatment does Zesttee offer?
What kind of ED medication do your doctors prescribe?
Is ED medication effective?
Are there side effects to ED medication?
Can a doctor diagnose erectile dysfunction remotely?
Do I need to know my blood pressure to get an ED prescription?
Sildenafil for Erectile Dysfunction
What is Sildenafil?
How should I take Sildenafil?
Do I need to consult a doctor before using Sildenfail?
Are there any drugs that should NOT be taken with Sildenafil?
What are the side effects of Sildenafil?
Can I use Sildenafil with alcohol?
Can I take Sildenafil more than once per day?
What happens if I overdose?
How should I store Sildenafil?
Premature Ejaculation (PE)
What is PE?
What types of PE treatment does Zesttee offer?
What kind of PE medication do Zesttee-affiliated physicians prescribe?
Is PE medication effective?
Are there side effects of PE medication?
Can a doctor diagnose premature ejaculation remotely?
Do I need to know my blood pressure to get a PE prescription?
Priligy for Premature Ejaculation
What is Priligy?
How should I take Priligy?
Is there anything I should avoid when taking Priligy?
Do I need to consult a doctor before using Priligy?
Are there any drugs that should NOT be taken with Priligy?
What are the side effects of Priligy?
Can I take Priligy more than once per day?
What happens if I overdose?